Internal Sales Representative
- Newly Developed Role - Immediate Start
- Scoresby location with onsite parking
- Casual role to start, 9:30am-3:00pm (flexible)
We are a medium sized design engineering/manufacturing firm looking for someone who is passionate about customer service, as our clients are at the heart of everything we do.
We are looking for a Customer Service Representative who has a confident and friendly nature, a willingness to learn, an open mind, initiative, plus a positive 'can do' attitude. You will be confident operating in a sometimes challenging and high demand environment. Your excellent computer literacy, effective communication and admin skills will see you excel in this role.
The successful candidate will collaborate with our friendly team at our Scoresby site.
A standard day in this role will see you:
- Providing our customers with a memorable experience, delivering customer satisfaction
- Managing incoming enquires
- Preparing, issuing, and following up sales quotations, processing sales orders, supporting the sales team and various data entry tasks.
- Maintaining, developing, and growing constructive relationships with clients
- Consulting with all Departments throughout the company
- Understand client needs and co-ordinate a response directly or with other team members
- General administrative duties including maintaining customer records and various reports
- Proactive customer outreach to support business development and marketing tasks (such as email campaigns)
To be successful you will possess:
- Experience in providing exceptional, friendly and client centred customer care.
- Excellent interpersonal, organisational and communication skills (written and oral) with the ability to take initiative, be innovative and solve problems in a professional and approachable manner
- Ability to work both independently and as part of a team, with a flexible and self-motivated approach to work and the ability to accept responsibility and take ownership to achieve outcomes
- Intermediate/advanced level computer literacy ideally experience with Office 365 suite (Word, Excel, Outlook) and CRM & ERP systems
The Ideal candidate must have:
- Excellent work ethic, take pride in all you do
- Be Self-motivated with a can-do attitude
- Punctuality, reliability & honesty are necessary
- Ability to work autonomously and as part of a team
- High attention to detail
We envision that this newly created role will grow and evolve with you!
If you have the skills and qualities listed above, we would love to hear from you!
Please Apply Now! All applications are strictly confidential.
